Wendy Wheeler

Group Manager – Systems & Data Informatics Engineering
Bay Area Rapid Transit (BART)


This presentation discusses the importance of digital transformation to adapt to climate change, respond to the impacts of COVID and manage risk to critical assets.  Examples of forward-looking and innovative applied projects will be shared.

The San Francisco Bay Area Rapid Transit District (BART) is a heavy-rail public transit system that connects the San Francisco Peninsula with communities in the East Bay and South Bay. BART service currently extends as far as Millbrae, Richmond, Antioch, Dublin/Pleasanton, and Berryessa/North San José. BART operates in five counties (San Francisco, San Mateo, Alameda, Contra Costa, and Santa Clara) with 131 miles of track and 50 stations, carrying approximately 405,000 trips on an average weekday (prior to the COVID-19 pandemic). For more than 45 years BART has provided fast, dependable transportation to downtown offices, shopping centers, tourist attractions, entertainment venues, universities and other destinations for Bay Area residents and visitors alike. BART is a special purpose transit district that was formed in 1957 and opened for service in 1972. Read more about BART’s history and system facts. BART’s vision is to support a sustainable and prosperous Bay Area by connecting communities with seamless mobility. BART’s mission is to provide safe, reliable, clean, quality transit service for riders.


Wendy Wheeler has been transforming chaos to clarity for 20+ year. She is a skilled crisis manager with extensive experience in disaster preparation and response. At BART, Wendy’s focus areas are Digital Transformation, Data Analytics, Automated Train Operations (ATO), Fare Collection, Operations Technologies (OT), Control Systems, IOT, and Operational Support. Her AGILE and enterprise software experience at Hewlett Packard Enterprises provided her the tools required to lead BART’s Operations Technologies (OT) software development and digital transformation projects. At Bank of America, she was the Manager, Vice President of Network Operations and provided 24×7 operational support and coordinated disaster recovery response. At BART, she provides support and technical expertise in the Emergency Operations Center (EOC).