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Date(s) - Thursday, August 11, 2022
8:00 am PDT - 12:00 pm PDT


The world is increasingly crippled by the pandemic of cyber-attacks, with over 40 per cent of organizations experiencing a major security incident in the last two years. While many companies lag behind in their cyber defenses, the intruders are continually upping their game exploiting vulnerabilities. The shift to remote and hybrid work brought on by the pandemic opened new doors for cyber criminals, with large numbers of employees accessing tremendous amounts of data on a plethora of devices and applications. What can go wrong, and more importantly, how can organizations get it right?

Cyber security crisis leadership in the age of digital acceleration offers a 360 perspective on cyber resilience. Based on proactive crisis management theories, the program is designed to empower leaders at all levels to build their organizations’ capacity to act, not just react navigating cyber threats. Participants are encouraged to think critically about their organizations’ security environment, initiate constructive discussions around preparedness gaps and set priorities to manage detection, prevention, mediation, response and recovery activities with confidence, integrity and control.

The program is delivered in a small-group format to ensure quality interaction. Participants explore global best practices before, during and after cyber events and review common mistakes illustrated with international case studies. The training is a safe and inclusive learning space where you have an opportunity to reflect on your organization’s cyber experience and learn from your peers through interactive discussions, group work and scenario-based exercises. Recognizing that one size does not fit all, we want to understand each participant’s unique context.

Course Duration:  Four (4) hours

Prerequisite(s):  None

Learning objectives

  • Identify cyber security crisis leadership best practices across the continuum of prevention, mitigation, response and recovery – before, during and after crisis events.
  • Examine key factors that contribute to the success or failure of organizations in a cyber crisis.
  • Apply the frameworks and practical tools to evaluate the state of your organization’s cyber crisis preparedness.
  • Improve your capabilities to look ahead, proactively manage evolving risks, and set appropriate preparedness strategies and priorities for your organization.
  • Demonstrate an understanding of how to work with leadership, crisis and partner teams to balance operational, technology, management, legal and communications dimensions of cyber preparedness.


Prof. Ian Mitroff – Professor Emeritus from the Marshall School of Business and the Annenberg School of Communication at the University of Southern California. Credited as one of the founders of the modern field of crisis management, Mitroff has published over 40 books, including a seminal work on proactive crisis management “Why some companies emerge stronger and better from a crisis: 7 essential lessons for surviving a disaster.” Currently, he is a Senior Research Affiliate in the Center for Catastrophic Risk Management (CCRM) at the University of California, Berkeley. CCRM brings together a global community of crisis management researchers and practitioners from diverse industries who recognize the need to look at organizational problems in broader systemic contexts, ask hard questions, find transdisciplinary solutions and exchange best practices. Mitroff has a BS, MS and PhD in Engineering and the Philosophy of Social Systems Science from the University of California, Berkeley.

Natalia Smalyuk, MBA, MA – Award-winning communications strategist and trainer with over 15 years of hands-on multi-sector consulting experience in reputation and crisis management. With a passion for helping people and organizations fulfil their missions and live their dreams, Natalia believes there’s no such thing as “business as usual.” Known for her ability to dig into the issues from a 30,000-feet-view right to the core to unpack insights and paths to value creation, she quickly zeroes in on the real problem. And the real story. Natalia works with executives in diverse Canadian and global markets to prepare them for different scenarios of crises and change, position them as leaders with strong and authentic narratives and equip them with practical tools to advance their growth agenda while navigating risks. Her firm, NBAU Consulting, offers reputation management and crisis leadership consulting, planning and training to guide organizations before, during and after crises and build resilience.

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