Emery Roe, PhD, UC Berkeley.
Dr. Roe has published articles and books related to the provision of service quality, reliability, sustainability and resiliency in the water and electricity sectors including a book on water and flood schemes in the Florida Everglades, Columbia River Basin and California's Bay-Delta region. His book, High Reliability Management (with Paul Schulman) Stanford, CA: Stanford University Press (2008) sets out the findings and frameworks from an ongoing longitudinal study on the high reliability management of one of the world's most complex electric grids, that for California.
Anthony Hare, PhD, UC Berkeley.
Dr. Hare is a forensic clinician with the San Francisco Forensic Institute. He served for 24 years with the Oakland Police Department where he was the incident commander at numerous critical incidents including crime scenes and natural disasters. His experience as a crisis/hostage negotiator and leader of the Hostage Negotiation Team led to his guidelines for heedful innovation in challenging incidents that do not respond to traditional techniques. His guidelines have been adopted by law enforcement, military, and government agencies around the world. He has published articles on crisis negotiation, critical incident management, and disaster control and evacuation in military and civilian journals, texts, and in a report to the U.S. Congress.
Ian Mitroff, PhD, UC Berkeley and Professor Emeritus at the Marshal School of Business, University of Southern California.
Dr. Mitroff is also associated with Alliant International University, San Francisco, the School of Public Health at St. Louis University, and the School of Public Health at James Cook University, Australia. His research focuses on crisis management and his latest book (with Abe Silvers) is Dirty Rotten Strategies: How we Trick Ourselves and Others into Solving the Wrong Problem Precisely. Stanford, California: Stanford University Press (2008). He has published 26 books and over 300 articles. Eight of his books are on Crisis Management. He is a frequent consultant to Fortune 500 companies, major governmental and not for profit agencies. He is widely regarded as one of the founders of the modern field of Crisis Management. He holds an honorary doctorate from the University of Stockholm. For more information, see: http://www.compcrisis.com/index.html and http://www.mitroff.net/index.html
Kofi Inkabi, PhD, Exponent Engineering and Scientific Consulting.
Kofi Inkabi completed his PhD in Civil and Environmental Engineering at the University of California, Berkeley. His doctoral research examined human and organizational influences on risk with respect to engineered energy and water resource infrastructure such as electric power transmission grids, pipelines, and dams. Kofi received his BS in civil engineering from the University of California, Davis in 1999 and his MS in structural engineering from the University of California, Berkeley in 2000. He then worked as a structural designer and assistant project manager for Parsons Brinckerhoff Quade & Douglas before returning to Berkeley, where he participated on the National Science Foundation supported forensic investigation of the New Orleans flood defense failure following Hurricane Katrina.
Peter Martelli, PhD, MSPH, Suffolk University.
Dr. Martelli is an Assistant Professor of Healthcare Administration in the Sawyer Business School at Suffolk University. He holds a PhD from the Organizational Theory track of the Health Services and Policy Analysis (HSPA) program at the University of California – Berkeley, and was an Exchange Scholar in Health Policy at Harvard University and a Postdoctoral Fellow at the Veterans Administration Center for Organization, Leadership, and Management Research (COLMR). He has been a member of CCRM since 2007, and has participated in Center projects in healthcare, oil exploration, fire and emergency response, and civil infrastructure. His research focuses on quality and safety, examining how organizations recognize knowledge and "pay attention" in order to make sense of an ambiguous environment, address weak signals, self-regulate, and learn.
Rune Storesund, D.Eng., P.E., G.E., UC Berkeley and Storesund Consulting.
Rune Storesund completed his doctorate of engineering (D.Eng.) at UC Berkeley. His doctoral research examined river restoration from a life-cycle and reliability-based perspective. Rune received a BA from UC Santa Cruz in Anthropology, a BS in Civil Engieering from UC Berkeley, and a MS in Geotechnical Engineering at UC Berkeley. Rune provides consulting services in all aspects of civil, geotechnical, water resources, ecological, restoration, and sustainability engineering projects. His expertise is on the application of reliability and risk-based approaches to engineering projects in order to effectively manage uncertainties. Rune has participated in all aspects of engineering projects; from preliminary reviews to detailed analyses to construction observations and post-project monitoring. He provides expert forensic engineering services for geotechnical and civil infrastructure systems. In addition to traditional engineering services, he provides consultations on field instrumentation and monitoring programs as well as Terrestrial LiDAR field survey services.
Martine Schmidt-Poolman, PhD, UC Berkeley and Infram LLC.
Martine is an enthusiastic, creative and curious advisor and researcher who can bring people together to define and realise project goals. She is able to entice stakeholders to share their ideas and use them during discussion. Because of the demand posed on her PhD research work in Civil Engineering and Water Resources Management, Martine is able to quickly combine content with the planning process in order to reach concrete and supported results. She has vast experience working with local people, representatives of institutions at local and national levels and researchers. She therefore feels equally at home in the field as in the boardroom, whether in the US, the Netherlands or elsewhere.
Philippe Baumard, PhD, Ecole Polytechnique (Paris).
Dr. Baumard is Professor and Chair of Innovation & Regulation.
Greg Bigley, PhD, University of Washington.
Dr. Bigley is an Associate Professor of Management and Longbrake Endowed Professor in Innovation at the Michael G. Foster School of Business.
W. Earl Carnes, MA, US Department of Energy.
Mr. Carnes is a Senior Advisor for High Reliability for DOE and serves as liaison with the Institute of Nuclear Power Operations. His principal function is to support the DOE Research and Development, Environmental and Defense missions with improving performance and safety through adopting HRO principles and practices.
Pascale Carayon, PhD, University of Wisconsin.
Dr. Carayon is the Procter & Gamble Bascom Professor in Total Quality in the Department of Industrial and Systems Engineering.
John Carroll, PhD, MIT.
Dr. Carroll is the Morris A. Adelman Professor of Management, Professor of Behavioral and Policy Sciences and Engineering Systems, and Co-Director of the Lean Advancement Initiative.
David Christenson, MS, US Forest Service.
Mr. Christenson is the Acting Center Manager of the U.S. Wildland Fire Lessons Learned Center responsible for promoting organizational learning, implementing high reliability management, and creating this widely used knowledge management system for the nation’s wildland fire community.
Anthony Ciavarelli, D.Ed., MA, Naval Postgraduate School.
Dr. Ciavarelli is President of Human Factors Associates and Research Professor of Modeling, Virtual Environments, and Simulation (MOVES) Institute at the Naval Postgraduate School.
Louise K. Comfort, PhD, University of Pittsburgh.
Dr. Comfort teaches in the fields of public policy analysis, information policy, organizational theory, and sociotechnical systems. She is Principal Investigator of the Interactive, Intelligent, Spatial Information System (IISIS) Project, http://www.iisis.pitt.edu. Her recent publications related to disaster management address failures in communication, coordination, the administrative failure in the wake of Katrina, and “Risk, Security and Disaster Management.” 2005. Annual Review of Political Science. Vol. 8: 335-356. June.
Vinit M. Desai, PhD, University of Colorado at Denver.
Dr. Desai conducts research on how organizations and their members learn from and attempt to mitigate failures, crises, and accidents. His research and experience includes work in the healthcare, transportation, public, and nonprofit sectors. He has consulted for, conducted research on, or worked with a number of federal agencies across the healthcare, utilities, law enforcement, and intelligence communities. His work has been published in various management journals.
Amy Edmondson, PhD, Harvard University.
Dr. Edmondson is the Novartis Professor of Leadership and Management at Technology and Operations Management at Harvard Business School.
David Gaba, MD, Stanford University.
Dr. Gaba is Professor of Anesthesia, Associate Dean for Immersive and Simulation-based Learning, and a Fellow at the Center for Health Policy.
Christopher A. Hart, JD, MS, National Transportation Safety Board.
Chris Hart is Vice Chairman of the National Transportation Safety Board (NTSB). As the Federal Aviation Administration Assistant Administrator for Office of System Safety he reported directly to the FAA Administrator, the Office of System Safety, providing data, analytical tools and processes, safety risk assessments, and other assistance to support numerous FAA and worldwide aviation community safety programs. He spearheaded industry-wide safety activities such as the Global Aviation Information Network (GAIN), and helped to identify key safety issues and emerging trends affecting aviation safety. Mr. Hart has a law degree from Harvard Law School and a Master’s Degree (magna cum laude) in Aerospace Engineering from Princeton University.
Richard Hartley, PhD, MS, PE, B&W Pantex.
Dr. Hartley is Principal Engineer in the Emergency, Safety, and Health Division at B&W Pantex.
Terry Hill, MD, FACP, Hill Physicians.
Dr. Hill is Vice President for Medical Group Services at Hill Physicians Medical Group, an Assistant Clinical Professor in the Department of Medicine at UC San Francisco, and Co-Chair of the RhoNet. He is a geriatrician with longstanding interests in healthcare redesign, interdisciplinary communication, and organizational dynamics, and his executive career has included positions as medical director of Laguna Honda Hospital and senior medical director of California’s Medicare quality improvement organization. Dr. Hill also served as CEO for Medical Services at the California Prison Receivership, which introduced reliability practices into a dysfunctional state bureaucracy. His background includes private practice, program development for hospitals and managed care organizations, and medical direction of retirement communities, nursing facilities, adult day health centers, and a hospitalist program.
William Hoyle, Chemical Safety Board.
Mr. Hoyle is a Senior Investigator at the US Chemical Safety and Hazard Investigation Board.
Dennis Kowal, PhD, Institute for Defense Analysis.
Dr. Kowal has 10 years of experience working at a federally funded research and development center in support of the Director, National Intelligence, Department of Defense (DoD), Central Intelligence Agency (CIA), and other government and law-enforcement agencies. He has worked as a consultant, assessing and supporting various law-enforcement agencies’ forensics and analytic efforts. Dr. Kowal also served in the U.S. Army for 26 years, working as a clinical and human-factors psychologist. He spent the majority of this time (15 years) with the Special Operations and the Intelligence Command, focusing on human intelligence (HUMINT) target exploitation. He spent 10 years in the Army in various medical and operational-research positions. Dr. Kowal served for three years at West Point as an Assistant Professor in the Military Psychology and Leadership Department. Dr. Kowal continues to perform personnel assessment and selection support for our most sensitive and critical missions. The intelligence and law enforcement communities recognize his preeminent skills and instruction in detecting deception, interviewing for integrity, and recognizing and resisting hostile efforts to extract information.
Bodil Sophia Krohn, Norwegian Oil Industry Association.
Ms. Krohn is the Manager of Expertise Development in the Norwegian Oil Industry Association (OLF), the professional association of the Norwegian oil and gas industry. She has worked in the petroleum sector for most of her professional career. She now works with issues related to expertise development in projects aimed at reducing the risk of major accidents, particularly leadership and major accident risk. She is completing her doctoral dissertation on enhancing HR (high reliability) practice in organizations in the petroleum sector to prevent major accidents. Krohn spent a year as a visiting PhD scholar at the UC Berkeley, Haas School of Business. Previously, she was seconded to the European agency for the development of vocational educational training (Cedefop), by the Norwegian Ministry of Research and Education. Krohn studied engineering before moving into the education and social sciences field, in which she holds a postgraduate degree from the University of Oslo.
Peter M. Madsen, PhD, Brigham Young University.
Dr. Madsen is an Assistant Professor of Organizational Leadership and Strategy at the Marriott School. His research focuses on how organizations and their members learn about and attempt to manage uncertainty and risk (including safety, environmental, and financial risks). His recent work addresses organizational strategies for learning from failure, especially catastrophic failure, and on designing organizations for highly reliable performance. This work focuses specifically on organizational strategies for learning from and preventing crisis and failure, including: learning from near-misses and other “weak signals” of organizational problems, the effective use of post-event investigations, and the development of strong organizational safety culture. He also studies the interplay between risk, environmental, and financial goals in organizations. His work has been published in top management and safety journals, including: Academy of Management Journal, Organization Science, Quality and Safety in Health Care, and Engineering Management Journal.
Najmedin (Najm) Meskati, PhD, University of Southern California.
Dr. Meshkati is a Professor at the Sonny Astani Department of Civil/Environmental Engineering and a Professor at the Daniel J. Epstein Department of Industrial and Systems Engineering at the Viterbi School of Engineering, University of Southern California (USC). He recently served as a Jefferson Fellow at the US Department of State.
Tone Helen Øgård, Statoil ASA.
Mrs. Øgård serves as an executive in business development for the Norwegian national petroleum company charged with implementing high reliability principals in the policies and procedures of that firm. She has organized international training conferences for the Statoil senior executive management team and maintains liaison with other international industries and businesses adopting high reliability and safety precepts. Her approach is to monitor organisational units, see possibilities, and create opportunities. In 2008 the Statfjord field (North Sea) experienced a number of HSE (high risk incidents). Mrs. Øgård observed how high reliability organization theory could mitigate high risks inherent to the oil and gas industry. She advocated how HRO principles could be important both for the future of the Statfjord area, all other Statoil operated fields, and potentially for the Norwegian Continental Shelf activities in general. Statoil adopted this initiative, and is implementing HRO principles industry wide. Mrs. Øgård is a geologist trained in organizational and economic specialties from the University of Bergen and NHH-Norwegian School of Economics and Business Administration. Previously she served as a consultant in the related fields of risk and area analysis.
Gary Provansal, San Bernardino County, California Fire Department.
Mr. Provansal is responsible for counter-terrorism, emergency medical services, urban search and rescue, HAZMAT, and training for the county fire department that services the largest county in the United States. He serves on the Joint County Terrorism Oversight Committee for Riverside and San Bernardino Counties. He administers the FAA Western Region Air Crash Rescue Training School and represents San Bernardino County for the low-level nuclear waste program for DOE. He directed the San Bernardino County Emergency Operations Center for the fire siege of 2003 where, with a staff of 500, he directed the evacuation of 155,000 citizens. He was Operations Chief for the Emergency Operations Center during the subsequent floods that killed 14 people.
Ivan Pupulidy, MS, US Forest Service.
Mr. Pupulidy is Human Performance Specialist and Chief Investigator for the US Forest Service.
Rangaraj Ramanujam, PhD, Vanderbilt University.
Dr. Ramanujam is an Associate Professor at the Owen Graduate School of Management. His research examines the organizational causes and consequences of errors in high-risk work settings, and the strategies for managing errors. He has been published in several journals including the Academy of Management Journal, Academy of Management Review, Organization Science, Medical Care, Journal of Patient Safety, and Implementation Science. He co-edited a special issue of the Journal of Organizational Behavior on healthcare organizations. Dr. Ramanujam serves on the editorial boards of Organization Science, Journal of Organizational Behavior, and the Stanford University Press book series on high reliability organizations. He received his PhD in Organizational Behavior and Theory from Carnegie Mellon University.
Reto Schneider, PhD, Swiss Re.
Dr. Schneider is head of Group Emerging Risk Management for Swiss Reinsurance Company. He joined Swiss Re in 1994 and worked as a non-proportional property treaty underwriter for the UK and US markets for two years before he moved to Risk Engineering Services where he headed the casualty risk engineering team for more than 10 years. His team developed methods and tools to conduct risk assessments and benchmarking for the oil, chemical and life sciences industries. As Head of Emerging Risk Management he is responsible for collecting early notions and horizon scanning and relating these findings to Swiss Re’s business. Dr. Schneider holds a diploma in cell biology and a PhD in natural sciences from Swiss Federal Institute of Technology in Zurich.
Paul Schulman, PhD, Mills College.
Dr. Schulman is a Professor of Government and James Irvine Chair and Program Head of Political, Legal & Economic Analysis at Mills College.
Paul Shrivastava, PhD, Concordia University and Bucknell University.
Dr. Shrivastava is the David O'Brien Distinguished Professor of Sustainable Enterprise and Management at the John Molson School of Business at Concordia University. He helped to found Hindustan Computer Ltd., one of India's largest computer companies. He founded the non-profit Industrial Crisis Institute, Inc. in New York, and published the Industrial Crisis Quarterly, and Organization and Environment (published by Sage Publications). He was founding President and CEO of eSocrates, Inc., a knowledge management software company, and the founding Chair of a Division of the Academy of Management. Dr. Shrivrastava has published 15 books and over 100 articles in scholarly and professional journals. He has served on the editorial boards of leading management education journals including the Academy of Management Review; the Strategic Management Journal; Organization; Business Strategy and the Environment; and the International Journal of Sustainable Strategic Management. He won a Fulbright Senior Scholar Award. His work has been featured in the Los Angeles Times, the Philadelphia Inquirer, the Christian Science Monitor, and on the McNeil-Lehrer News Hour.
Sara Singer, PhD, Harvard University.
Dr. Singer is an Assistant Professor of Health Care Management and Policy at the Harvard School of Public Health.
William Starbuck, PhD, New York University.
Dr. Starbuck is Professor Emeritus at the Leonard N. Stern School of Business and former President of the Academy of Management.
Sam Stringfield, PhD, University of Louisville.
Dr. Stringfield has authored over 100 articles, chapters, and books on topics ranging from teacher and school effectiveness to organizational structures in education. He is the founding editor of the Journal of Education for Students Placed At Risk (JESPAR). For the last 12 years he has co-led a study of schools and school systems in Great Britain that have worked to implement High Reliability Organization principles in schools. From 1989 to 2004, Stringfield directed the systemic effects program of the Center for Social Organization of Schools at Johns Hopkins University where he directed over a dozen studies of school reform and improvement efforts. He served on the New Board of Education for the Baltimore City Schools that helped a challenged organization make unprecedented gains in student achievement and graduation rates. Dr. Stringfield worked as a teacher, a program evaluator, a Tulane University faculty member, and as coordinator of the Denver office of Northwest Regional Educational Laboratory. As a Kellogg Fellow, he studied the politics and economics of school improvement in the U.S., Asia, Africa, and Europe.
Chesley Sullenberger, MS, MPA, US Airways.
Captain Sullenberger is a pilot at US Airways and President and CEO of Safety Reliability Methods, Inc.
Kathleen Tierney, PhD, University of Colorado at Boulder.
Dr. Tierney is the director of the Natural Hazards Center, at Boulder. She directed the Disaster Research Center at the University of Delaware. She has worked extensively in the area of hazards reduction across the United States. Dr. Tierney is a member of the National Research Council (NRC) Panel on Strategies and Measures for Climate Related Decision support and a member of the Advisory Committee on Earthquake Hazard Reduction. Her publications include Emergency Management: Principles and Practice for Local Governments, 2nd edition, 2007, Washington, D.C: International City and County Management Association (with W. Waugh), and “Businesses and Disasters: Vulnerability: Impact and Recovery.” in H. Rodriquez, E.L. Quarantelli, and R.R. Dynes (eds), Handbook of Disaster Research, New York: Springer, (2006), 275-296.
Renaud Vidal, Universite Paul Cezanne.
Mr. Vidal is a Research Engineer at the Centre d'Etude et de Recherche en Gestion Aix Marseille, France (CERGAM), a doctoral student at Universite Paul Cezanne (Aix-Marseille III) and a former Visiting Scholar at CCRM.
Timothy Vogus, PhD, Vanderbilt University.
Dr. Vogus is an Assistant Professor at the Owen Graduate School of Management. His research focuses on how organizations and their members build and sustain a culture of safety. His current work addresses how to transform health care organizations into nearly error-free high-reliability organizations. In this work he examines the roles of leadership, organization design, and organizational capabilities to detect and correct emerging errors. His work has been published in leading management and health care journals.
Karl Weick, PhD, University of Michigan.
Dr. Weick is the Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology at the Stephen M. Ross School of Business. His research interests include collective sensemaking under pressure, medical errors, handoffs in extreme events, high-reliability performance, improvisation and continuous change.
Kuo Yu, PhD, City University of Hong Kong.
Dr. Yu is an Assistant Professor of Management at the College of Business.
Tom McKone, PhD, Lawrence Berkeley National Laboratory.
Dr. McKone is an Adjunct Professor in the School of Public Health. A bio is available at: http://ehs.sph.berkeley.edu/people/mckone.htm